Privacy Policy

1. Introduction

This Privacy Policy explains how Dgtrista, LLC collects, uses, stores and protects information when you visit our website, contact our drafting room, or engage us for computer integrated systems design services. Dgtrista, LLC is incorporated in the United States and operates from a drafting room at 1337 E 750 N, Orem - 84097-5480, United States (US).

The developer responsible for this website and for the practices described here is DG Trista. DG Trista maintains the site, reviews the technical safeguards in place, and acts as the first point of contact for any privacy question raised by a visitor, a client or a regulator. When this policy refers to we, us or our, it means Dgtrista, LLC and the personnel who carry out its work, including DG Trista.

We understand that trust is earned by restraint as much as by protection. We designed this website to gather as little information as possible, to use what we gather only for the purpose that brought it to us, and to keep it no longer than that purpose requires. We do not sell personal information, we do not build advertising profiles, and we do not use the content of a message for any purpose beyond responding to it and, where a client relationship follows, delivering the agreed work.

Please read this policy in full so that you understand what happens to information you share with us. If any part of it is unclear, you may write to office@dgtrista.mom or call +17079979867 and we will explain it in plain language.

2. Scope of This Policy

This policy applies to the website published at https://www.dgtrista.mom, to messages you send us through the contact form or by email, and to personal information we receive in the course of providing computer integrated systems design services. It applies to visitors, prospective clients, current clients and the individuals who work for or represent our clients.

This policy does not apply to third party websites or services that we may link to or recommend. Those services publish their own privacy notices, and we encourage you to read them before sharing information. This policy also does not cover information that has been aggregated or de identified so that it can no longer reasonably be linked to a person.

Where we process information on behalf of a client as part of an engagement, the client remains the controller of that information and our handling is governed by the agreement we hold with that client. Section 15 of this policy describes that arrangement in more detail.

3. Information We Collect

We collect the information you choose to give us and a limited amount of technical information that is created automatically when a browser requests a page.

Information you give us

• Your name, when you provide it in a message or during an engagement.
• Your email address, so that we can reply to your enquiry.
• Your telephone number, if you choose to share it or call us directly.
• Your organization name and the systems or processes you describe.
• The content of the message you send us and any documents you choose to attach.
• Details you provide while scoping or delivering an engagement, such as role, department and responsibilities.

Information created automatically

• The internet protocol address from which your request reached our server.
• The type of browser and operating system your device reports.
• The date and time of your visit and the pages your browser requested.
• The referring address, if your browser sends one.

We do not seek sensitive categories of personal information, such as health data, biometric data, precise location or information about political or religious beliefs. We ask that you do not include such information in a message to us. If it arrives without being requested, we will treat it with the same care as other information and delete it once the enquiry is resolved.

4. How We Collect Information

We collect information in three ways. The first is direct contact, where you send us a message through the contact form, write to office@dgtrista.mom, or call +17079979867. The contact form on this website does not store your message on our server. It opens your own email program with the message addressed to us, so the information travels to us through your email provider and our mailbox.

The second is automatic collection by our web server as it responds to requests for pages and files. This is the ordinary technical record that any web server keeps so that it can deliver content, detect faults and resist abuse.

The third is the information you provide during an engagement. When we trace the systems a client runs, we may receive documentation, configuration extracts or descriptions that contain the names and contact details of staff. We collect only what the drafting work requires and we follow the client instructions described in Section 15 for that material.

5. Why We Use Information

We use personal information for the following purposes, and for no others:

• To read and answer the enquiries you send to our drafting room.
• To scope, plan and deliver computer integrated systems design services.
• To maintain a record of our work and the decisions taken during an engagement.
• To send administrative messages about a project, such as scheduling or document delivery.
• To keep the website secure and to diagnose technical problems.
• To meet legal, tax and accounting obligations that apply to our business.

We do not use personal information for automated decision making that produces legal effects, and we do not use it to build behavioral advertising profiles. If we ever wish to use information for a new purpose that is not listed above, we will tell you first and, where the law requires it, ask for your consent.

6. Legal Bases for Processing

Where the law of your jurisdiction requires a legal basis for processing, we rely on the following. We process information to respond to your enquiry on the basis of your consent and our legitimate interest in answering you. We process information to perform a contract when you engage us for services. We process information to comply with legal obligations when we retain records for tax and accounting purposes. We process limited technical information on the basis of our legitimate interest in operating a secure and functional website.

Our legitimate interests are balanced against your rights and expectations. We gather no more information than those interests require, and you may object to processing based on legitimate interests at any time using the contact details in Section 18.

7. Cookies and Similar Technologies

This website is built to work without advertising cookies and without third party tracking scripts. We do not place cookies that follow you across other websites, and we do not embed social media pixels, advertising tags or analytics trackers that profile your behavior.

A small number of strictly necessary cookies or local storage entries may be used to remember a display preference or to keep a page working correctly. These entries do not identify you and are not shared with advertising networks. If we introduce a cookie that is not strictly necessary, we will describe it here and, where required, request your consent before it is set. You can control cookies through your browser settings, and you may delete any cookies we have set at any time without losing access to the content of this site.

8. How We Share Information

We do not sell personal information, and we do not rent or trade it. We share personal information only in the narrow circumstances described below.

• With service providers who help us run our business, such as email hosting and document storage, under contracts that limit their use of the information to the service they provide to us.
• With professional advisers, such as accountants or lawyers, when their advice is required and only to the extent necessary.
• With authorities, when the law requires disclosure or when disclosure is necessary to protect our legal rights, our safety or the safety of others.
• With a successor organization, if our business is merged, acquired or reorganized, in which case the receiving organization would remain bound by this policy for the information it receives.

Every disclosure is limited to the smallest amount of information that serves the purpose. We do not authorize any recipient to use the information for its own marketing, and we require recipients who handle personal information on our behalf to apply safeguards at least as strong as those described in Section 11.

9. Service Providers

We rely on a small number of external services to operate. These include the provider that hosts this website, the provider that handles our email at office@dgtrista.mom, and the providers that store documents during an engagement. Each of these services is chosen for reliability and for a clear security posture.

When we engage a service provider that may touch personal information, we assess whether the provider needs the information at all, prefer providers that process the least data, and put written terms in place that restrict the provider to acting on our instructions. A service provider that cannot meet those terms is not used. We review our providers periodically and replace any that no longer meet the standard we set.

10. Data Retention

We keep personal information only as long as we need it for the purpose for which we collected it, plus any period the law requires. Enquiries that do not lead to an engagement are generally removed once the conversation has ended and no follow up is expected. Information connected to a client engagement is kept for the duration of the relationship and for the retention period needed to meet our legal, tax and accounting obligations.

Technical server records are kept for a short period sufficient to detect and investigate faults and abuse. When the purpose for holding information ends, we delete it or render it unreadable. Where deletion is not immediately possible because information sits in a backup, we protect the backup from ordinary access and delete the information when the backup cycle completes.

11. How We Protect Information

We protect personal information with technical and organizational safeguards. Access to our email and to project documents is restricted to the personnel who need it for their work. Accounts are protected by strong authentication, and devices that hold information are kept up to date with security fixes.

Because this website is delivered over an encrypted connection, information you submit from the contact form is protected while it travels between your browser and the email handoff. We limit the number of places where personal information is stored, so that there are fewer points to defend.

No method of transmission or storage is perfectly secure. We cannot guarantee absolute security, but we act promptly if we become aware of a breach that affects personal information. Where the law requires it, we will notify affected individuals and the relevant authorities without undue delay and will describe what happened and what we have done to address it.

12. International Data Transfers

Dgtrista, LLC is based in the United States, and the information we collect is generally processed within the United States. If you contact us from another country, your information will be transferred to and processed in the United States, where the privacy laws may differ from those in your own jurisdiction.

Where we transfer personal information across borders, we take steps to ensure that it remains protected. These steps may include relying on recognized transfer mechanisms, entering into appropriate contractual terms with service providers, and limiting transfers to what is necessary for the purpose at hand. If you have a question about how a specific transfer is handled, you may contact us using the details in Section 18.

13. Your Privacy Rights

Depending on where you live, you may have some or all of the following rights over the personal information we hold about you:

• The right to know whether we hold personal information about you, and to receive a copy of it.
• The right to correct information that is inaccurate or incomplete.
• The right to request deletion of information that we no longer need to keep.
• The right to request that we restrict how we use your information.
• The right to object to processing that rests on our legitimate interests.
• The right to receive information you gave us in a portable form.
• The right to withdraw consent at any time where processing rests on consent.
• The right not to be discriminated against for exercising a privacy right.

To exercise a right, write to office@dgtrista.mom or call +17079979867. We will confirm your request, ask for information needed to verify your identity, and respond within the period the applicable law allows. If we cannot fulfil a request in full, we will explain why. If you are not satisfied with our response, you may lodge a complaint with the supervisory authority in your jurisdiction.

14. Privacy for Children

This website and our services are intended for businesses and for adults acting in a professional capacity. They are not directed to children, and we do not knowingly collect personal information from a child. Because we do not ask for or verify age, we rely on visitors to provide information only when they are legally able to do so.

If we learn that we have collected personal information from a child without the consent required by law, we will delete that information promptly. A parent or guardian who believes that a child has provided information to us may contact office@dgtrista.mom and we will act on the request without delay.

15. Data We Process for Clients

When we carry out computer integrated systems design work, a client may share information that describes the client systems, the people who operate them and the data that flows between them. In that situation the client determines why the information is used and we use it only on the client instructions and only to deliver the agreed services.

We treat client material as confidential. We access it only when the drafting work requires it, we restrict access to the personnel assigned to the engagement, and we do not use it for any purpose beyond the engagement. When the engagement ends, we return or delete client material as the agreement directs and as our retention obligations allow. An individual whose information appears in client material should direct a privacy request to the client, and we will assist the client in responding.

16. Third Party Links and Systems

Our website and our drawings may refer to third party products, vendor platforms or online resources. We provide those references because they are useful to the work we do, not because we control what those third parties do with information. Once you leave our site or interact with a third party system, that third party privacy policy governs.

We encourage you to review the privacy notice of any service before you share information with it, especially where the service asks for access to your own systems or data. If we recommend a vendor during an engagement, we do so on the basis of its technical fit for your architecture, and we make no representation about its privacy practices beyond what we have assessed.

17. Changes to This Policy

We may update this policy from time to time to reflect changes in our practices, in the services we offer or in the law. When we make a change, we will revise the effective date at the top of the page. Where a change is material, we will take reasonable steps to bring it to the attention of visitors and clients, such as posting a notice on the website.

We encourage you to review this policy periodically so that you remain aware of how we protect information. Your continued use of the website after an update takes effect means that you accept the revised policy. If you do not agree with a change, you may stop using the website and contact us with any question you have.

18. How to Contact Us

If you have a question about this Privacy Policy, wish to exercise a privacy right, or want to raise a concern about how we handle information, please contact our drafting room using the details below.

• Organization: Dgtrista, LLC
• Address: 1337 E 750 N, Orem - 84097-5480, United States (US)
• Email: office@dgtrista.mom
• Phone: +17079979867

Please include enough detail for us to understand your request, such as the email address you used to contact us and the nature of the information concerned. We will acknowledge your message, confirm what we can do, and keep you informed until the matter is resolved. This policy is provided by Dgtrista, LLC and the developer accountable for it is DG Trista.